Legal

Data of the data controller:

AD ASTRA, SL
NRT: L-718533-G
Address: Carrer de la Grau, 5 esc 2 planta 8-1, Edif. Olimpia, AD500 Andorra la Vella
E-mail: [email protected]
Phone: 652741666

In accordance with the provisions of current regulations on Protection of Personal Data (RGPD), we inform you that the data you provide will be incorporated into the processing system owned by AD ASTRA, SL, in order to provide the services requested or contracted, answer your queries and send commercial communications that may be of interest.

The doctors who attend the in person courses with commercial advantages of Spark and AD ASTRA, SL, will transfer the data to Ormco B.V.,
NL802703847B01, Basicweg 20, 3821 BR Amersfoort, the Netherlands, in order that they may benefit from said advantages.

The data obtained will be processed only for the purpose for which they were obtained, respecting the principles of confidentiality, quality and proportionality. Such data will always be relevant, adequate and not excessive in relation to the purpose of the processing.

In compliance with the regulations, we inform you that the data you provide will be kept for the period strictly necessary to comply with the purposes mentioned above, and will not be transferred under any circumstances for any purpose other than that indicated, except in cases where there is a legal obligation. Your data will be processed based on your consent, or on the execution of a contract or legal obligation.
We understand that you agree to notify us of any changes to your data, and that you give us your consent to use them for the above purposes.

We also inform you that we will proceed to treat your data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated manner. And we undertake to take all reasonable steps to have these deleted or rectified without delay when they are inaccurate.

In accordance with your rights under current data protection legislation, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition, as well as the right to withdraw your consent at any time.
To do so, please send an email to: [email protected]
or write to: AD ASTRA, SL – C/ Prat del Rull 10, 8, AD500 Andorra la Vella.

In addition, the data subject may contact the competent Data Protection Supervisory Authority to obtain additional information or to lodge a complaint.

Likewise, and in accordance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), article 21, we will also request your express consent to send you advertising of our services which we consider may be of interest to you, by electronic mail or any other equivalent means of electronic communication.

In accordance with the provisions of Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce, and Royal Decree-Law 13/2012 of 30 March (LSSICE), we inform all our customers, users and visitors about legal information regarding the company that owns the website located at the Internet address: https://www.coipmethod.com

Company name: AD ASTRA, SL
NRT: L-718533-G
Address: Carrer de la Grau, 5 esc 2 planta 8-1, Edif. Olimpia, AD500 Andorra la Vella
Phone: 652741666
E-mail: [email protected]

GENERAL CONDITIONS RELATING TO ACCESS TO AND USE OF THE WEBSITE

This legal notice establishes the conditions of use of the website made available to Internet users by the company AD ASTRA, SL, from now on: CoipMethod.

Access to the website www.coipmethod.com confers the condition of user and implies full and unreserved acceptance by the user of each and every one of the conditions included in this legal notice.

The content of this legal notice may be modified, therefore, the user’s acceptance will be made in accordance with the version of the legal notice published by CoipMethod at the time the user enters the website. Therefore, each time users enter the website, they should read this legal notice carefully.

Simple access to this website does not constitute a commercial relationship between CoipMethod and the user.

The use of certain services offered by the website www.coipmethod.com may be subject to special conditions which, on occasion, replace, supplement and/or modify this Legal Notice. Access to these services implies acceptance of the special conditions established.

USE CONDITIONS

The user agrees to use the tools and/or services on the website www.coipmethod.com in accordance with the law, this legal notice, the particular conditions published for certain services and all other notices and instructions, including moral principles and generally accepted customs and public order.

All trademarks, logos, trade names, distinctive signs, services, content, videos, texts, photographs, graphics, images, software, links and information of any kind appearing on this website constitute a work owned by CoipMethod or third parties who have duly authorized their inclusion.

The user may not reproduce, copy, distribute, publicly communicate, or modify the contents of this website, including trademarks, trade names or logos, unless authorized by the owner of the rights or its legal representative.

CoipMethod reserves the rights of reproduction, modification, adaptation, public communication, maintenance, correction of errors, cession, sale, rental, loan and any other right of intellectual or industrial property that may correspond to the contents of www.coipmethod.com, prohibiting the exercise of the foregoing rights without the express authorization of the owner.

The user undertakes to make use of the services and utilities offered by the Company, in accordance with the laws, good faith, public order, traffic uses and this Legal Notice.

The user will be liable to CoipMethod or to third parties for any consequence of non-compliance with this legal notice. It is recommended that this is read each time the user accesses this website.

The user must refrain from obtaining or attempting to obtain content through the use of processes other than those that have been made available, or in general, those different from the processes usually used in the use of the Internet, and also avoid putting the website and/or its content at risk of damage or being rendered unusable.

Access to www.coipmethod.com is free of charge, so the Company is not responsible for any consequences or damages arising from access to its website, or the use made of the information contained therein.

The minors must obtain prior permission from their parents, guardians or legal representatives before accessing the information contained on the website and making use of the services offered.

APPLICABLE LAW AND JURISDICTION

The terms and conditions governing this website, as well as any relationships that may arise, are protected and subject to Andorran law.

For the resolution of any dispute, litigation or discrepancy that may arise between the user and CoipMethod by the use of the website www.coipmethod.com, the parties agree to submit to the Courts and Tribunals of Andorra.

This clause of express submission to the courts of the city of Andorra la Vella will not be applicable to cases of litigation with users of the website that according to current legislation have the status of consumers, in which case both parties will be subject to the jurisdiction of the Courts and Tribunals of residence of the consumer.

For further information, please contact: [email protected]

Last updated: 01/02/2026

This Purchase, Cancellation and Refund Policy sets out the conditions that apply to the purchase of courses, training, events, online programmes and services offered by COIP through its official channels.

By making a purchase, the student declares that they have read and accepted these conditions, without prejudice to the rights they may have under applicable law.

1. Purchase process

Purchasing any COIP training implies acceptance of the specific conditions of the product purchased, including its price, format, duration, dates, access conditions and any other features stated at the time of purchase.

Once payment has been made, COIP will send the student the corresponding purchase confirmation and, where applicable, the instructions needed to access the training.

2. Cancellations and refunds

COIP works with places, resources, instructors, platforms and technical means that require advance planning. For this reason, purchases are final and non-refundable, except in those cases where a refund is mandatory under applicable law.

If a student requests a cancellation and COIP, taking into account the specific circumstances of the case, voluntarily agrees to offer a commercial solution, a voucher for the corresponding amount may be offered, to be redeemed on the COIP website.

This voucher:

• May be used to purchase other training or products available on the COIP website.
• Will have the value of the amount agreed with the student.
• May be used whenever the student sees fit within the validity period stated on the voucher itself.

3. Courses and digital content

In the case of online courses and other digital content, the student may start enjoying the content immediately after completing the purchase.

Where legally applicable and the student expressly requests to begin receiving the digital content during the withdrawal period, the necessary declarations and consents will be requested regarding the legal consequences of beginning performance.

Access to the content, classes, materials, recordings, sessions or any other element included in the training may be suspended where the contract is validly terminated, in accordance with applicable law.

4. In-person training

For in-person training, the registration fee covers the reservation of a place and the organisation of all the resources needed to hold the event.

For this reason, a student’s non-attendance at an in-person training does not automatically entitle them to a refund of the amount paid, without prejudice to any statutory rights that may apply.

Where COIP deems it appropriate, it may offer the student an alternative, such as a change of format, a voucher for another training or any other commercial solution.

These alternatives are subject to availability and to the conditions communicated by COIP in each case.

6. Costs arising from changes or cancellations

Unless otherwise required by law, COIP will not bear any indirect or additional costs incurred by the student in connection with their participation in a training, such as travel, flights, accommodation, meals, transport, visas, insurance, lost bookings or other similar expenses.

This limitation will always apply within the limits established by current legislation and will not exclude any liability that cannot legally be excluded or limited.

8. Liability

COIP undertakes to provide the contracted services with due diligence and in accordance with the conditions communicated to the student.

However, COIP will not be liable for indirect damages, losses, costs or harm arising from circumstances beyond its reasonable control, including, among others, transport, accommodation or travel problems, third-party cancellations, external technical incidents, force majeure or unforeseeable circumstances.

This limitation does not affect any liability that cannot legally be excluded or limited.

9. COIP vouchers

When COIP agrees to offer a voucher as a commercial solution in response to a cancellation request, its specific conditions will be communicated to the student at the time it is issued.

The voucher may be used to purchase any training or product available on the COIP website that is compatible with its conditions.

Unless expressly stated otherwise, the value of the voucher is not refundable in cash.